This Privacy Policy describes how Domaines Rouvinez collects, uses and protects your personal data when you visit the website https://rouvinez.com (hereinafter referred to as the "Site"). We are committed to complying with the new Swiss Federal Act on Data Protection (nFADP) and to ensuring the confidentiality and security of your personal information.
1. Collection of personal data
We may collect personal data in two ways:
Direct collection, which applies to information that you knowingly choose to provide to us. This personal information, such as your last name, first name, address, telephone number, date of birth, email address, etc., enables access to our services. This may be done via contact forms, user accounts, direct interactions with customer service, order forms, newsletter subscriptions, etc. Please note that the payment data you provide to us is stored only with our partners Worldline and TWINT SA.
Indirect collection, which occurs when information is gathered from other sources or by tracking users’ online activities. We collect browsing data when you visit our Site, including your IP address, the type of browser you use, the pages you viewed and the links you clicked. This may include the use of cookies, web beacons and other tracking technologies to understand browsing habits, interactions with advertisements and online behaviour. This data is often aggregated and anonymous.
2. Use of personal data
The personal data collected plays an essential role in understanding customers’ needs and preferences, as well as in improving products, services and the user experience. It may be used for the following purposes:
- provide the Site’s services and respond to your requests;
- communicate with you regarding Site updates, events or special offers;
- improve our services and personalise your experience on the Site;
- analyse Site usage for statistics and internal improvements;
- comply with our legal and regulatory obligations.
3. Sharing of personal data
Your personal data will not be sold, rented or exchanged with third parties for commercial purposes. However, we may share your information with:
- our business partners, service providers and subcontractors as part of service delivery;
- regulatory authorities in response to legal requests or as part of an investigation.
4. Retention period for personal data
The retention period for your personal data varies depending on the purpose for which it was collected and the applicable legal or regulatory obligations. We retain your personal data only for as long as necessary to achieve the purposes for which it was collected, unless a longer retention period is required by law. Once your personal data is no longer needed, we will securely delete it or anonymise it so that it can no longer be associated with your identity. You may also exercise your rights as described in our privacy policy to request the deletion of your personal data or to restrict its processing.
5. Use of cookies
A cookie is a small text file that is stored on your device (computer, smartphone, tablet) when you visit a website. Cookies may be temporary (session cookies) or permanent (persistent cookies) and are used for various purposes, including facilitating your browsing and analysing your use of the Site so that we can optimise it.
There are different types of cookies. The main cookies used on our Site are as follows:
Essential cookies
These cookies are necessary for the basic operation of the Site. They enable you to browse the Site and use its basic features, such as access to secure areas and shopping cart management. These cookies do not collect any information about you that could be used for marketing purposes or to remember where you have been on the internet.
Functionality cookies
These cookies allow the Site to remember choices users have previously made, such as preferred language, region or personalisation preferences. They provide a more personalised and convenient experience by saving these preferences for subsequent visits.
Performance cookies
Performance cookies collect information about how you interact with the Site, such as the pages visited, the time spent on each page and any error messages. We use this information to compile reports and to help us improve how our services operate (for example, by ensuring that users can more easily find what they are looking for) and to determine the success of a marketing campaign. These cookies do not collect any information that could identify you. All information collected is anonymous and is used only to help us improve how our services operate.
One of the analytics tools used by our services is Google Analytics, provided by Google Inc., based in the United States. This system collects information on how visitors interact with our Site. This information, such as pages visited, time spent on the site and interactions with content, helps us improve our site and provide a better user experience. Google Analytics uses cookies to collect this data anonymously, and we do not personally identify users from this information. Data collected by Google Analytics is generally transferred to and stored on servers located in the United States. If you wish to disable the collection of this data, you can install a browser add-on.
We also use the advertising platforms of Google and Meta Business Suite to deliver targeted ads to specific segments of our audience. These platforms may use cookies and other tracking technologies to collect information about users’ interactions with our ads, such as clicks and conversions. This enables us to adjust our advertising campaigns to make them more relevant to our users. You can control your targeted advertising preferences by adjusting the privacy settings of your Google account and your Facebook and Instagram account.
For sending newsletters, we use Brevo, an email marketing service owned by Brevo SAS in France. By subscribing to our newsletter, your personal data may be transferred to Brevo for storage and processing in accordance with their privacy policy. Brevo uses cookies and similar technologies to track the performance of our newsletter campaigns, such as email open rates and link clicks. These cookies help us improve our communications and better understand your preferences. You have the right to unsubscribe from our newsletter at any time by using the unsubscribe link provided in each newsletter we send or by contacting us directly.
Third-party cookies
These are cookies used by social networking sites (e.g. Facebook, Twitter, LinkedIn, YouTube, etc.), which may use information relating to your visit to serve you targeted advertising on their services. Third-party cookies such as these are installed by a domain other than the one visited by the user.
6. Managing and disabling cookies
By accessing the Site, you consent to the use of cookies in accordance with this Privacy Policy. You may manage your cookie preferences by adjusting your browser settings or by using the consent options provided on the Site.
You can generally disable cookies by adjusting your browser settings to refuse all cookies or certain types of cookies. However, please note that disabling cookies may affect certain Site features.
7. Your rights
In accordance with Swiss data protection legislation, you have the right to:
- access the personal data we hold about you;
- rectify inaccurate or incomplete personal data;
- request the deletion of your personal data in certain circumstances;
- restrict the processing of your personal data;
- object to the processing of your personal data for direct marketing purposes;
8. Security
We take technical and organisational measures to protect your personal data against loss, unauthorised access, disclosure or alteration. However, no method of transmission over the Internet or electronic storage is completely secure.
SSL Certificate (Secure Sockets Layer)
Domaines Rouvinez has an SSL security certificate to establish secure connections. This system provides authentication, confidentiality and security of information between Domaines Rouvinez and the user.
In this process, several parameters are established to ensure secure connections. These connections are made using pre-established keys, encoding and decoding all information sent until the connection is closed.
9. Contact
The data controller is Domaines Rouvinez. If you have any questions regarding this Privacy Policy or if you wish to exercise your data protection rights, you may contact us at cookie@rouvinez.com.
Last updated: June 2026